- Address
- Kamihigashino Heights 204, 3-5-8 Maebaranishi, Funabashi, Chiba 274-0825, Japan
- Phone
- +81-80-5151-7749
- Email
- nagori.matcha@gmail.com
- Product
- Matcha Tasting Subscription
- Product overview
- A monthly subscription delivering three varieties of matcha (approx. 10 g each, 30 g total) grown by different farmers in Shizuoka, at the foot of Mt. Fuji, along with a tasting guide sheet.
- Pricing
- Deposit: $65 USD (applied in full to the first monthly charge)
Monthly: $65 USD - Additional fees
- Shipping: Included in the monthly fee (no additional charge)
Payment processing: No charge to the customer - Payment methods
- Credit card (Visa, Mastercard, American Express), Apple Pay, Google Pay
* Payments are processed through Stripe, Inc. - Payment schedule
- Deposit ($65): Charged immediately at sign-up (one-time payment)
Monthly fee ($65): Charged automatically on the same date each month after service begins
* The deposit and monthly subscription are separate transactions. The deposit is a one-time payment that is applied to the first monthly charge when the service launches. - Auto-renewal
- This service is an auto-renewing subscription with no fixed term. Charges will continue each month until the customer requests cancellation.
- Estimated annual usage
- * The following is an estimate only. Contents and shipping may vary.
Total quantity: 36 varieties of matcha (approx. 360 g) + 12 tasting guide sheets
Total cost: Approx. $780 USD (shipping included) - Delivery timeline
- The first shipment is expected within 120 days of the deposit payment. After service begins, shipments will be sent once per month. Specific shipping dates will be communicated by email.
- Availability
- Limited to the first 20 applicants. Registration will close once all spots are filled.
- Cancellation
- Please contact us by email at nagori.matcha@gmail.com.
- Return shipping
- Defective or incorrect items: Covered by the seller
Customer-initiated returns: Covered by the customer
Returns & Cancellation Details
Deposit (before service begins)
- If the service cannot be launched within 120 days of the deposit payment, a full refund will be issued.
- Before the service begins, customers may cancel and receive a full refund at any time, for any reason.
- Refunds will be returned to the original payment method (credit card, etc.).
- To request a cancellation, please email nagori.matcha@gmail.com.
Monthly fee (after service begins)
- The current month's fee is non-refundable.
- To cancel, please contact us by email (nagori.matcha@gmail.com) by the day before the next billing date. Future charges will be stopped.
- There is no cancellation fee.
Defective or incorrect items
- Please contact us by email (nagori.matcha@gmail.com) within 14 days of receiving the product.
- We will arrange a replacement shipment or issue a refund.
- Return shipping for defective items will be covered by the seller.
